1.Privacy Commitment
Statement of Intent. BetterLife Physiotherapy respects and upholds an individual’s right to privacy and to protection of their personal information.
This BetterLife Physiotherapy Website Privacy Policy (“Policy”) is intended to comply with Canada’s federal privacy laws including the Personal Information Protection and Electronic Documents Act (S.C. 2000, c 5) and the ten key principles of the Canadian Standards Association Model Code for the Protection of Personal Information (CAN/CSA – Q830-96).
This Policy applies to all visitors.
Personal Information. “Personal information” is personally identifiable information such as your name, phone number and email address. BetterLife Physiotherapy website collects personal information only when you, as a visitor to the website, specifically and knowingly choose to provide it.
2.Collection and Use of personal information
Non-Personal Information. When you browse through the website, you do so anonymously. BetterLife Physiotherapy website does not collect personal information about you unless you voluntarily provide it by submitting an inquiry or filling a form. The website server automatically logs information about visits to the website in the normal course of establishing and maintaining web connections. The server logs record statistical information, such as visitors’ IP addresses, time and duration of visit, and websites visited. BetterLife Physiotherapy website may collect this information so that we may continuously improve our website content. These statistics are reported in aggregate form only. BetterLife Physiotherapy website does not link server log information to any other data in a way that would enable us to identify individual visitors.
Submitting Inquiries. You may submit an inquiry to BetterLife Physiotherapy website through the Contact form on the website. You may be asked for certain personal information such as your name, phone number or e-mail address, and so on in order to enable us to respond to your inquiries in as thorough a manner as possible.
Purposes for Collection, Use, and Disclosure. If you do provide any personal information, BetterLife Physiotherapy website will use the personal information to communicate with you or provide you with requested information.
Consent. The provision of personal information by a visitor to the website constitutes consent for BetterLife Physiotherapy to collect, use, and disclose personal information for the purposes stated in this Policy. You may also withdraw your consent to any further collection, use or disclosure of personal information that you may have provided at any time by giving BetterLife Physiotherapy prior reasonable notice.
Release of Personal Information. Unless you specifically authorize BetterLife Physiotherapy to release your personal information, or release is required or permitted by law, we will not sell, lease or trade your personal information to other third parties. Anonymous or “non- personal” information gathered by BetterLife Physiotherapy through your use of the website may be used for technical, research and analytical purposes. BetterLife Physiotherapy does not use or disclose personal information for any purposes other than those for which it was collected, except with your consent or as required by law. Personal information is retained only as long as is necessary for the fulfillment of the purposes for which it was collected, or as required by law.
Accuracy. BetterLife Physiotherapy will make all reasonable efforts to ensure that information is as accurate, complete, and current as required for the purposes for which it was collected. If you find any inaccuracies in any information, please inform us and we will make the appropriate corrections promptly.
3.Website Matters
Cookies. “Cookies” are a feature of every Internet software browser and are used to collect information anonymously and to track user patterns on a website. A cookie is a small text file that is placed on the hard disk drive of your computer by a website. Cookies contain a unique identification number that identifies your browser, but not the visitor, to our computers each time you visit our website. Cookies tell us which pages of our websites are visited and by how many people. The use of cookies is an industry standard, and many major browsers are initially set up to accept them. You can reset your browser to either refuse to accept all cookies or to notify you when you have received a cookie. However, if you refuse to accept cookies, you may not be able to use some of the features available on BetterLife Physiotherapy’s website. Cookies are used to establish a user session and allow computers to correctly provide visitors to the website with the appropriate frames and content. BetterLife Physiotherapy’s website cookies will not follow your travels on the World Wide Web.
Security. BetterLife Physiotherapy’s website has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, BetterLife Physiotherapy will take all reasonable steps to ensure the safety of your personal information.
Links to Other Web Sites. BetterLife Physiotherapy’s website may contain links to other websites. BetterLife Physiotherapy is not responsible for the privacy practices or the content of such other web sites and expressly disclaims all liability associated with your use of and the content of such other sites.
4.Rights, Access and Changes
Accountability. BetterLife Physiotherapy is accountable for all personal information. We are responsible for management of this policy.
Access. You have the right to access your personal information under the control of BetterLife Physiotherapy upon request in writing, you will be informed of the existence, use, and disclosure of your personal information and you will be given access to that information. Except in limited circumstances, as specifically provided by applicable privacy legislation, we can tell you whether we hold personal information about you. BetterLife Physiotherapy will only refuse access to information about you in those circumstances permitted or required by applicable privacy legislation. If BetterLife Physiotherapy refuses access to you, reasons for such refusal will be provided. Exceptions may include information that contains references to other individuals or information that cannot be disclosed for legal or security reasons.
Revisions to this Privacy Policy. The development of the BetterLife Physiotherapy website policies and procedures for the protection of personal information is an ongoing process. Due to changes in technology and legal requirements, we may revise and update this policy from time to time and in our sole discretion. Please ensure that you refer to the current version of the BetterLife Physiotherapy website Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
